This Privacy Policy explains what personal information daily jili collects from Filipino players, how we use it, and the steps we take to keep it safe. By using the platform, you agree to the practices described here.
Last updated: June 2025. Applies to all players accessing daily jili from the Philippines.
We only collect what is necessary to run your account, process transactions, and keep the platform secure.
When you create an account on daily jili, we collect your name, date of birth, email address, and mobile number. This information is required to verify your identity, set up your player profile, and ensure that only eligible Filipino players can access the platform. We also collect a username and password, which you choose yourself during registration. Your date of birth is used to confirm that you meet the minimum age requirement for gaming in the Philippines. All registration data is stored securely and is never shared with unrelated third parties.
To process deposits and withdrawals in Philippine pesos, we collect payment-related information such as your preferred payment method, transaction reference numbers, and deposit or withdrawal amounts. We do not store full card numbers or sensitive banking credentials directly on our servers. Payment processing is handled through trusted third-party providers who operate under their own security and compliance standards. Transaction records are retained as required by applicable Philippine financial regulations. This data helps us resolve any payment disputes quickly and accurately on your behalf.
When you access daily jili from your mobile browser or device, we automatically collect certain technical information including your device type, operating system, browser version, IP address, and general location data. This information helps us optimise the platform for the devices most commonly used by Filipino players and to detect any unusual or potentially fraudulent activity on your account. We also collect data about which pages you visit, how long you spend on each section, and which games or features you interact with most. This usage data is analysed in aggregate to improve the overall player experience. It is not used to build individual profiles for advertising purposes.
If you contact our support team by email or through any in-platform messaging feature, we retain a record of that communication to help us resolve your query and to improve our service quality over time. Support records may include your account details, the nature of your enquiry, and any steps taken to address it. These records are accessible only to authorised support staff and are not shared externally. We may use anonymised support data to identify common issues and improve our FAQ resources for all Filipino players. You can request a copy of your support history at any time by contacting us directly.
daily jili uses cookies and similar session technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across your browsing sessions. These are functional cookies that are strictly necessary for the platform to operate and are not used for cross-site advertising tracking. Session data is temporary and is cleared when you log out or close your browser. We do not use third-party advertising cookies or share cookie data with marketing networks. If you disable cookies in your browser settings, some features of the platform may not work as expected.
In certain circumstances, such as when processing a withdrawal above a specified threshold or when required by Philippine regulations, we may ask you to provide a copy of a government-issued identification document to verify your identity. These documents are handled with the highest level of care and are stored in an encrypted format accessible only to authorised compliance personnel. Identity documents are used solely for verification purposes and are never shared with third parties except where required by law. Once verification is complete, documents are retained only for as long as required by applicable regulations. You will always be informed in advance if identity verification is required for a specific transaction or account action.
Every piece of data we hold serves a specific, legitimate purpose related to running your account and keeping the platform safe.
The primary reason we collect your personal information is to operate your account and deliver the services you signed up for on daily jili. This includes processing your deposits and withdrawals in Philippine pesos, maintaining your game history, and ensuring that the platform performs reliably on your mobile device. We also use aggregated, anonymised usage data to identify areas where the platform can be improved, such as page load times, navigation flow, and game availability. Any improvements made based on this data benefit all Filipino players on the platform. We do not use your personal data to make automated decisions that would negatively affect your account without human review.
Protecting the integrity of the platform and the safety of every player's account is one of our most important responsibilities. We use your account data, device information, and transaction history to detect and prevent fraudulent activity, unauthorised access, and any attempts to manipulate game outcomes or exploit the platform. Where required by Philippine law or applicable regulations, we may be obligated to share certain account or transaction data with regulatory authorities. We take these compliance obligations seriously and handle any such disclosures with care and discretion. Our security team reviews flagged activity regularly to ensure that legitimate players are never unfairly affected by fraud prevention measures.
We use your registered email address and mobile number to send you important account-related communications, such as deposit confirmations, withdrawal updates, password reset instructions, and security alerts. These communications are transactional in nature and are sent only when directly relevant to your account activity. We do not send unsolicited promotional emails or SMS messages without your explicit consent. If you have opted in to receive platform updates or promotional notifications, you can withdraw that consent at any time by contacting our support team. We will always make it straightforward for you to manage your communication preferences.
As part of our commitment to responsible gaming for Filipino players, we monitor account activity patterns to identify signs that a player may be experiencing difficulty managing their gaming behaviour. This monitoring is carried out in good faith and is intended to protect players, not to penalise them. If our systems flag unusual patterns, a member of our team may reach out to offer support resources or to discuss account limits. All responsible gaming data is handled with strict confidentiality and is never used for any purpose other than player welfare. You can learn more about the tools and resources available to you on our Responsible Gaming page.
You have clear rights over the personal data we hold about you, and we are committed to honouring them.
You have the right to request a copy of the personal data that daily jili holds about your account at any time. To make an access request, simply contact our support team by email at [email protected] and we will respond within a reasonable timeframe. We will provide your data in a clear, readable format and explain how each piece of information is being used. There is no charge for making a standard access request. If your request is complex or involves a large volume of data, we will let you know in advance if any additional time is needed to fulfil it.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request that it be corrected. This includes your registered name, contact details, and any other account information that may have changed since you first registered. Keeping your information accurate helps us process your transactions smoothly and ensures that important account communications reach you without delay. You can update basic account details directly through your account settings, or contact our support team for assistance with more significant corrections. We will confirm any changes made to your account in writing.
In certain circumstances, you may request that we delete the personal data we hold about you, for example if you close your account and there is no longer a legal or regulatory reason for us to retain your information. We will assess each erasure request carefully and inform you of the outcome. Please note that some data may need to be retained for a defined period to comply with Philippine financial regulations or to resolve any outstanding disputes. Where we are unable to fulfil an erasure request in full, we will explain the specific reason clearly. Partial erasure or anonymisation may be offered where full deletion is not immediately possible.
You have the right to object to certain types of data processing, particularly where we are processing your information based on our legitimate interests rather than a strict legal obligation. If you believe that a particular use of your data is not justified or is causing you harm, you can raise an objection with our support team and we will review it promptly. We take all objections seriously and will suspend the relevant processing while we investigate your concern. If your objection is upheld, we will stop the processing in question and inform you of the outcome. If we determine that the processing should continue, we will explain our reasoning clearly and transparently.
Where technically feasible, you may request a copy of your personal data in a structured, commonly used, and machine-readable format so that you can transfer it to another service if you choose. This right applies to data that you have provided to us directly and that we process on the basis of your consent or a contract with you. To make a portability request, contact our support team and specify the data you would like to receive. We will do our best to fulfil your request within a reasonable timeframe and in a format that is practical for you to use. We will not charge a fee for standard portability requests.
To exercise any of the rights described above, you can contact our support team at any time by emailing [email protected]. Please include your registered account name and a brief description of your request so that we can locate your data and respond efficiently. We aim to acknowledge all data rights requests within two business days and to provide a full response within thirty days. If your request is particularly complex, we will let you know if we need additional time. You also have the right to raise a complaint with the relevant Philippine data protection authority if you believe your rights have not been respected.
We do not sell your personal information. Sharing is limited to what is strictly necessary to operate the platform.
To handle your deposits and withdrawals in Philippine pesos, we work with trusted third-party payment processors who are authorised to handle financial transactions in the Philippines. We share only the minimum information necessary for them to process your transaction, such as your account reference and transaction amount. These providers are contractually required to handle your data securely and in accordance with applicable regulations. They are not permitted to use your data for any purpose other than processing the specific transaction. We review our payment partners regularly to ensure they continue to meet our security and compliance standards.
In certain circumstances, we may be legally required to disclose account or transaction data to Philippine regulatory bodies, law enforcement agencies, or courts. We will only make such disclosures where we are legally obligated to do so and will always handle them with the utmost care and discretion. Where permitted by law, we will notify you if your data has been requested by a regulatory or legal authority. We do not proactively share data with government bodies beyond what is required by our legal obligations. Any such disclosures are documented internally and reviewed by our compliance team.
We work with a small number of carefully selected technology and infrastructure providers who help us operate the daily jili platform, including hosting, security monitoring, and customer support tools. These providers are given access only to the data they need to perform their specific function and are bound by strict data processing agreements. They are not permitted to use your data for their own purposes or to share it with any other party. We conduct due diligence on all service providers before engaging them and review these relationships periodically. If a service provider relationship ends, we ensure that your data is returned or securely deleted as appropriate.
If you have any questions about how daily jili handles your personal information, or if you would like to exercise any of your data rights, our support team is available around the clock. You can also visit our FAQ for quick answers to common questions about accounts, deposits, and platform policies.
Email: [email protected] | Support available: 24/7
Read the full rules that govern your use of the daily jili platform, including account conduct, deposits, and withdrawals.
Read TermsFind tools and guidance to help you stay in control of your gaming activity and access support resources available in the Philippines.
View ResourcesGet quick answers to the most common questions Filipino players ask about accounts, privacy, deposits, and platform rules.
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